Contact Raja Luck

Reach us

Have a question about your Raja Luck account, a deposit made via PhonePe or GPay, a withdrawal delay, or a bonus that hasn't credited? Our dedicated support team is ready to help. Choose the channel that suits you best:

• Email: [email protected], send your query any time; our team replies within 24 hours on working days.
• In-app chat: log in to your Raja Luck account, tap the chat icon in the bottom-right corner, and connect in seconds. This is the fastest route for urgent issues such as a failed UPI transaction or a KYC query.

When emailing, include your registered mobile number and a brief description of the issue to help us resolve it faster.

Office hours

Raja Luck support runs seven days a week so your experience is never on hold.

• Automated in-app chat: active 24/7, every single day of the year, perfect for instant answers on topics such as UPI payment status (PhonePe, GPay, BHIM), account balance, and bonus eligibility.
• Live human agents: available Monday to Sunday, 9:00 AM to 9:00 PM IST. Our trained agents handle escalated issues such as withdrawal holds, disputed transactions, and account verification appeals.

Queries sent outside live-agent hours are automatically queued and answered first thing the following morning. Response times are typically faster during off-peak hours.

Online-only support

Raja Luck is a 100% digital platform, there is no physical office, branch counter, or walk-in location anywhere in India. Unlike a bank or a traditional customer-service centre, every interaction takes place online through email or in-app chat. You do not need to travel, courier documents, or visit any address. This fully online model means support is equally accessible whether you are in Mumbai, Delhi, Bengaluru, Kolkata, or any smaller city. Simply reach out through your preferred digital channel and our team will respond promptly and securely.